Today I tried to book uber from Thripunithura bus stand to Kakkanad, after wasting my...

GetHuman3914190's customer service issue with Uber from November 2019

Help with my Uber issue
The issue in GetHuman3914190's own words
Today I tried to book uber from Thripunithura bus stand to Kakkanad, after wasting my precious ** minutes, two times I was messaged saying no vehicle available. After I took alternative travel, two to three drivers call up, my phone got hung with your App which stated that if I cancel , I may have to pay partial cancellation charges. To get out and make my phone work I agreed. This high handedness, unilateral, and unlawful criminal act which reserve legal action in a court of law as may be suitable and necessary. I am also charged twice before like this which I propose to take up with electronic and print media to highlight uber's unlawful and unjust exploitation of their hapless customers.

GetHuman3914190 did not yet indicate what Uber should do to make this right.

How GetHuman3914190 fixed the problem
I used Uber customer service question answer system, they resolved my issue quickly and satisfactorily
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Uber

Customer service issue
Reported by GetHuman3914190
Nov 10th, 2019 - a year ago
Fixed
GetHuman3914190 shared how to fix
Seen by 5 customers so far
Similar issue to 49685 others
0 customers following this
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Timeline

GetHuman3914190 started working on this issue
Nov 10th, 2019 11:40am
GetHuman3914190 confirmed the issue is fixed. Hooray!
Nov 11th, 2019 3:20am

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