Dear Uber*I am a fairly regular customer of Uber and have an account.*Back on the **th...

Dear Uber*I am a fairly regular customer of Uber and have an account.*Back on the **th June of this year I had an uber trip deduct from my account of * Amounts:*$**.***$*.***Both with a transaction description on my bank account of "Trip Help.Uber.com”*I cannot see the details of the trip on my app because I never took the trip. I know this as I went on holiday from the **th June to the *th July to the Dominican Republic where I never moved from our resort - so I know this was not me.**I have disputed this with my bank and they have written back saying that after their investigation, they were informed by Uber that you have an account in my name, which is correct:*Joanna Breden, Phone number* (***)***-****. *However it doesn’t address the worrying situation that money was taken directly out of my account for a trip with Uber I never took, nor is there details of where this trip was.*My Bank have asked me to allow Uber the opportunity to resolve this issue with me direct and that I am to keep them and the authorities informed of this case.*Which I will do.*I look forward to hearing from Uber team as soon as possible please.*Thank you*Jo**Joanna Breden******@***.com*Mob - (***)***-****