I am a regular Uber customer and mostly have had good experience with you guys uptil no...

GetHuman2714797's Complaint issue with Uber from April 2019

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Top Tip from another customer
There are many ways to submit a complaint to DirectTV but the best option is to call in. If you call into DirectTV you are more likely to get a strong resolution than using http://www.directv.com/DTVAPP/global/contentPageNR.jsp?assetId=P1700006.
The issue in GetHuman2714797's own words
I am a regular Uber customer and mostly have had good experience with you guys uptil now. But unfortunately, today I am forced to raise this issue as I had a real bad experience with my entire ride(right from the start till the end) with the driver, Rahul-wagonR ****. First, he made me walk so much because he could not locate my exact pick-up point inspite of being explained several times. And when I finally managed to sit in the cab after waiting for good minutes, I found to my horror that this guy had not switched on the A.C. even in this hot and sultry weather. Only when i asked him to put on the AC, he did press the button but all in vain as the AC was not in a working condition. After good ** minutes, when i asked him for an explanation, he said that because the cab is being stopped, the AC isnt effective. But i repeatedly told him to fix the problem as i was soaked in skin due to sweat (without AC working, ofcourse). To top it all, the driver started blaming me by saying that the AC was absolutely fine till I sat in his cab and simply refused to admit that his AC had some major problem. Finally I had to open both the windows as it was getting really suffocating inside the car without AC. Since the time I 've sat in this Uber, I've been feeling really sick n nausetic just because of the terrible experience I had. Finally, when the guy after * hour managed to drop me at my destination, I had to pay him ***(more than the usual fare). But I demand a refund as I don't expect to be paying a cab service for the ultimately horrible and awful experience which was more like a torture.*Hoping to see a positive action at the earliest.*Thanks*Sugandha

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Complaint issue
Reported by GetHuman2714797
Apr 10th, 2019 - 4 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 36785 others
0 customers following this


GetHuman2714797 started working on this issue
Apr 10th, 2019 10:53am

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