Ok thank you . My concern is that I am not seeing any boost or when I’m in the urge are...

GetHuman1705247's customer service issue with Uber from December 2018

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The issue in GetHuman1705247's own words
Ok thank you . My concern is that I am not seeing any boost or when I’m in the urge areas I am not getting paid for the surge times. I am also sure I am in the Surge areas because I am riding with my fianc* and had her turn her map on for a few seconds and the Surge area is shown in blue on her map. And my map is not showing up . I have made * deliveries in the Surge area and during Surge time and did not receive the earned income. I also am not receiving any promotions or anything when I click on the promotions tab in my Uber app. I have reset the app, turned my phone off , logged out, deleted and reinstalled the Uber driver app and nothing is working ... please fix this As soon as Possible!!!!

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Customer service issue
Reported by GetHuman1705247
Dec 6th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 25579 others
0 customers following this


GetHuman1705247 started working on this issue
Dec 6th, 2018 8:54pm

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