I took a ride and the fare was ****.**, the driver demanded that he wants the fare to b...

GetHuman1349134's customer service issue with Uber from October 2018

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The issue in GetHuman1349134's own words
I took a ride and the fare was ****.**, the driver demanded that he wants the fare to be paid in cash, the driver moreover took a long route which would be around double the shortest route and it took more time, after the trip got over I paid the driver in cash and later on I found that the trip was booked in non cash payment mode using Paytm, I wrote to uber about the issue but my problem wasn't resolved, they want me to pay the outstanding bill and doesn't even let me book any further ride. I asked for their help a several times they say that there will be a pop up screen of pay now and I have to pay through that window but each time I try that it redirects to the home screen of the app. And the result is I just can't use my account anymore.

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Customer service issue
Reported by GetHuman1349134
Oct 15th, 2018 - 4 years ago
Not resolved
Seen by 37 customers so far
Similar issue to 18637 others
0 customers following this
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GetHuman1349134 started working on this issue
Oct 15th, 2018 5:28pm

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