Left my cellphone in driver's car when had arrived at destination (store). When realize...

GetHuman-shprenti's customer service issue with Uber from October 2018

21 views | 18420 similar | 0 following
Help with my Uber issue
First: share to improve GetHuman-shprenti's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-shprenti's next move: find and follow the right step-by-step guide.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-shprenti will need to dig through the advice provided by Uber, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-shprenti can let us know if they help or not.
Before contacting them, items GetHuman-shprenti may need:
Email address, Phone number, and Full name
The issue in GetHuman-shprenti's own words
Left my cellphone in driver's car when had arrived at destination (store). When realized (**-** min later) told store clerk who let me use their phone to contact driver, which I did by dialing my own cellphone *. That worked & driver answered my cell...BUT she said she WOULDN'T return to me & that I had to contact Uber support to get it back! So I was STRANDED without my phone*Uber app to contact you or others for help!! I am also shocked & angry at your driver's refusal to help...& have always had excellent help with return by drivers in similar situation twice in the past. In fact excellent customer service with almost all your drivers in my many Uber rides up til now. I have finally gotten home would like a PHONE call ASAP from you to discuss best way to get my cellphone back & to ID today's terrible driver since all of my drive history is on my missing cellphone's Uber app!!* My land-line* is ***-***-****.* Name is Sandra Prentiss.

GetHuman-shprenti did not yet indicate what Uber should do to make this right.

How GetHuman-shprenti fixed the problem

We are waiting for GetHuman-shprenti to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-shprenti fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-shprenti
Oct 14th, 2018 - 4 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 18420 others
0 customers following this


GetHuman-shprenti started working on this issue
Oct 14th, 2018 4:50am

Paying Too Much for TV?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies