Today at about *:** eat I requested an Uber. One minute before the driver's scheduled a...

GetHuman-qluke's customer service issue with Uber from October 2018

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The issue in GetHuman-qluke's own words
Today at about *:** eat I requested an Uber. One minute before the driver's scheduled arrival, the driver, Tariq, cancelled. I then proceeded to request another ride. Uber sent the same driver, Tariq, who once again cancelled the ride prior to arriving. At that time, I had spent more than ** mins trying to get an Uber. I then requested once more, but I changed from express to a normal shared ride. I was charged $**.** for the ride I actually took, but I was also charged an additional $* for your driver cancelling on me TWICE. I need my money deposited back into my account immediately and I will like for Uber to refund my $**.** for the actual ride, being that I was ridiculously inconvenienced and because of the * cancellations, I was late for work. I would like to continue to Support Uber, but not if I'm inconvenienced every time.

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Uber

Customer service issue
Reported by GetHuman-qluke
Oct 13th, 2018 - 4 years ago
I have an issue with Uber too
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Seen by 21 customers so far
Similar issue to 18381 others
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Timeline

GetHuman-qluke started working on this issue
Oct 13th, 2018 8:27pm
GetHuman-qluke shared this issue with your circles on Google+
Oct 13th, 2018 8:27pm

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