First And Last Name: Richard Philippon**Email Address On Account: *****@***.com**Phone...

GetHuman-cvhope's customer service issue with Uber from October 2018

2 views | 18327 similar | 0 following
Help with my Uber issue
First: share to improve GetHuman-cvhope's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-cvhope's next move: find and follow the right step-by-step guide.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cvhope will need to dig through the advice provided by Uber, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-cvhope can let us know if they help or not.
Before contacting them, items GetHuman-cvhope may need:
Email address, Phone number, and Full name
The issue in GetHuman-cvhope's own words
First And Last Name: Richard Philippon**Email Address On Account: *****@***.com**Phone Number On Account: **-************Desired Phone*Email, If Different: *****@***.com**Describe Two Recent Trips (Dates, Locations, Etc.): October **,**** My brother, Richard Philippon passed away November *,****. We need his Uber **** to do his tax return and cannot access his account. I have been in touch before (many times actually since September **th) and now have all of the documents requested by Uber to prove that my ** year old father is the heir and in charge of Richard's estate. Will someone who knows how to do this please contact me. I am getting despearate now as October **th is almost here and the tax return is due. Thank you Catherine

GetHuman-cvhope did not yet indicate what Uber should do to make this right.

How GetHuman-cvhope fixed the problem

We are waiting for GetHuman-cvhope to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-cvhope fixes it.
This email address isn't valid

Uber

Customer service issue
Reported by GetHuman-cvhope
Oct 13th, 2018 - 4 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 18327 others
0 customers following this

Timeline

GetHuman-cvhope started working on this issue
Oct 13th, 2018 1:38pm

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies