I am a new user and had a ** dollar credit I got from a promo code..I still needed to i...
GetHuman-formychi's customer service issue with Uber from September 2018
Help with my Uber issue
First: share to improve GetHuman-formychi's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-formychi's next move: go to the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-formychi will want to follow the link below to head to their help center. We will check on GetHuman-formychi later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-formychi may need:
Email address, Phone number, and Full name
The issue in GetHuman-formychi's own words
I am a new user and had a ** dollar credit I got from a promo code..I still needed to input a credit card ..which I did..the app kept saying that there was a problem with my card which I checked over and over ..there is absolutely nothing wrong with my card. .and I definitely had the funds..I git stuck the first time this happened..I could've gotten fired..subquent times..I tried to use this app and again it would incorrectly deny me access..a couple weeks later I tried again..and now the problem is not my credit card but my phone number..I asked my roommate to use his phone number.. fantastic..the only problem is you took away $** dollar credit..if you're looking to take customers from Lyft this isn't the way to do it..I'd like my credit replaced.
GetHuman-formychi did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman-formychi fixed the problem
We are waiting for GetHuman-formychi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.