My ** year old daughter was picked up after midnite . Unfortunately, she got sick in t...

GetHuman-petrole's customer service issue with Uber from September 2018

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The issue in GetHuman-petrole's own words
My ** year old daughter was picked up after midnite . Unfortunately, she got sick in the vehicle. The driver took her phone from the back seat and told her that he would not return it until she paid him ***.** for the business he would lose . He took her to the nearest ATM and she paid him the money. At that point she was near home and told him that she would call for a ride. He insisted that he would complete the schefuled trip. I understand that he was extremely angry . However this is unacceptable behavior. My dsughter was frightened and he took advantage of her. I am certain that the issue could have been resolved in a more professional manner and without threatening my daughter..... please email me at petrole ** @ hotmail.com
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Uber

Customer service issue
Reported by GetHuman-petrole
Sep 22nd, 2018 - 6 mons ago
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GetHuman-petrole started working on this issue
Sep 22nd, 2018 12:24pm