Today I was trying to book a cab but couldn't do so because it showed my account is dis...
GetHuman1146341's customer service issue with Uber from September 2018
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Help with my Uber issue
GetHuman1146341's next move: find and follow the right step-by-step guide.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1146341 will need to dig through the advice provided by Uber, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1146341 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Uber has better answers for you: Uber Help Center
The issue in GetHuman1146341's own words
Today I was trying to book a cab but couldn't do so because it showed my account is disabled. **I checked with * to * people they said that it can get disabled if you cancel rides frequently. But till now I have only cancelled the last ride and that too because of the driver's attitude and behaviour. **How can you disable my account without even giving prior information. Is this the way you treat your regular customers.**On the top of it, you don't have a proper customer care number where we can register our complaints. **This is highly unacceptable. **I want to know the reason of deactivation and also how can it be activated from the same number as this is the only number I use. I can't take another number just to make an account on uber. **Look forward to an early response.
GetHuman1146341 did not yet indicate what Uber should do to make this right.
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GetHuman1146341 indicated the issue is not fixed yet.
Sep 16th, 2018 7:52am
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