Today I was trying to book a cab but couldn't do so because it showed my account is dis...

GetHuman1146341's customer service issue with Uber from September 2018

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The issue in GetHuman1146341's own words
Today I was trying to book a cab but couldn't do so because it showed my account is disabled. **I checked with * to * people they said that it can get disabled if you cancel rides frequently. But till now I have only cancelled the last ride and that too because of the driver's attitude and behaviour. **How can you disable my account without even giving prior information. Is this the way you treat your regular customers.**On the top of it, you don't have a proper customer care number where we can register our complaints. **This is highly unacceptable. **I want to know the reason of deactivation and also how can it be activated from the same number as this is the only number I use. I can't take another number just to make an account on uber. **Look forward to an early response.

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Uber

Customer service issue
Reported by GetHuman1146341
Sep 15th, 2018 - 3 years ago
I have an issue with Uber too
Fixed
Seen by 6 customers so far
Similar issue to 14645 others
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GetHuman1146341 started working on this issue
Sep 15th, 2018 6:47am
GetHuman1146341 indicated the issue is not fixed yet.
Sep 16th, 2018 7:52am

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