There is a serious problem regarding uber bookings. In Kolkata,some guys are illegally...

GetHuman-aniketke's customer service issue with Uber from August 2018

Help with my Uber issue
The issue in GetHuman-aniketke's own words
There is a serious problem regarding uber bookings. In Kolkata,some guys are illegally booking the cabs. I do not know how but I guess they are using fake credit cards or something. Actually I got a number of a guy who do such bookings because the fare of the booking which was showing in my app was *** approx. but since I heard about this guy that he does the booking in very cheap rates, so I texted him and he said that he will charge me *** for the ride and I have to pay nothing to the driver. All I had to do is, I had to paytm *** in the number given by him. I did the deal and went on my trip. But later on when the trip ended, the driver's phone showed a balance of *** and I had to pay to the driver because that is the genuine ethics of uber since driver was not knowing about this entire story. And when I tried to call that guy, I found that he had blocked me. So, I know this was my fault that I trusted an unknown guy but I just want Uber to take severe action against this and atleast stop others from being looted as I. Eventually, I had a very bad day because for a normal ride of ***, I had to pay Rs. *** (*******).Please help Uber.My uber id no. is *************
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Uber

Customer service issue
Reported by GetHuman-aniketke
Aug 27th, 2018 - 4 mons ago
I have an issue with Uber too
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Seen by 4 customers so far
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GetHuman-aniketke started working on this issue
Aug 27th 7:04am
GetHuman-aniketke indicated the issue is not fixed yet.
Aug 28th 8:14am