I have been trying to sign up with Uber for the last two weeks. On my phone it has been...

GetHuman1038285's customer service issue with Uber from August 2018

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Help with my Uber issue
GetHuman1038285's next move: find and follow the right step-by-step guide.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1038285 will need to dig through the advice provided by Uber, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1038285 can let us know if they help or not.
Top Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman1038285's own words
I have been trying to sign up with Uber for the last two weeks. On my phone it has been saying pending for the last two weeks. A friend of mine that drives for Uber called them for me last Wednesday and I talked to a representative and he helped me reset my email and password and everything was supposed to be okay, but I still could not get in. On Thursday ********* I talked to Marlon D on the chat and we then corrective everything again because they said I had two accounts open and he fixed everything plus my password again. I was told just to put my insurance coverage in again and my registration in again and I would be okay but I cannot get in because my email do not work again. I was wondering if I can just cancel this account and start back over again from the beginning

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Uber

Customer service issue
Reported by GetHuman1038285
Aug 26th, 2018 - 3 years ago
Fixed
Seen by 9 customers so far
Similar issue to 12171 others
0 customers following this
Items needed
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Timeline

GetHuman1038285 started working on this issue
Aug 26th, 2018 2:41pm
GetHuman1038285 indicated the issue is not fixed yet.
Aug 26th, 2018 5:00pm
GetHuman1038285 confirmed the issue is fixed. Hooray!
Sep 11th, 2018 11:44pm