My policy with Uber is to not accept a ride that is over **.**. The approximate price...

GetHuman-xxcarey's customer service issue with Uber from August 2018

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The issue in GetHuman-xxcarey's own words
My policy with Uber is to not accept a ride that is over **.**. The approximate price is always shown before a ride is accepted and I trusted you. It wasn't until recently that I discovered your history page and how much I had been gouged when in Argentina. My Buenos Aires rides are only half correct. You can see I was charged ***'s of dollars for rides that were parallel for **. I had no idea. I wrote to you through the ap and you said you had a ** day policy and that the drivers were already paid. BUT, they are crooks. They changed the amount I agreed to. Do I have no recourse? I prefer you to Lyft and want to stay loyal but this will be a deal breaker. I am very upset. Can you track my history and investigate?

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Customer service issue
Reported by GetHuman-xxcarey
Aug 2nd, 2018 - 3 years ago
Seen by 14 customers so far
Similar issue to 9575 others
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GetHuman-xxcarey started working on this issue
Aug 2nd, 2018 7:26pm
GetHuman-xxcarey indicated the issue is not fixed yet.
Aug 2nd, 2018 7:27pm