you can check my last trip on uber, I actually forgot the date but it was on saturday s...

GetHuman-sahusaj's customer service issue with Uber from July 2018

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The issue in GetHuman-sahusaj's own words
you can check my last trip on uber, I actually forgot the date but it was on saturday somewhere on the month of June evening. I booked the cab and the driver was driving on the opposite direction and when I saw in map I called the driver (driver Name - Samrat) multiple times but he didn't received my calls and I waited there for **-** mins and then my friend's book a different cab and we board that. This driver Samrat didn't cancelled the ride and called me after * and half hour and asked me to cancel the ride. But why should I ?? I denied him because why should I bear the loss, but still I see ** cancellation charges has been added to my account. Don't you guys have the record of rides who is cancelling, and why should I pay ?? I want you to remove this cancellation charges asap.
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Uber

Customer service issue
Reported by GetHuman-sahusaj
Jul 2nd, 2018 - a yr ago
I have an issue with Uber too
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Seen by 14 customers so far
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GetHuman-sahusaj started working on this issue
Jul 2nd, 2018 4:34pm