Good afternoon. I recently used uber (June **) and had the most horrible experience. *I...

GetHuman-mnathans's customer service issue with Uber from June 2018

6711 similar
0 following
Help with my Uber issue
First: share to improve GetHuman-mnathans's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mnathans's next move: try the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mnathans will want to follow the link below to head to their help center. We will check on GetHuman-mnathans later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-mnathans may need:
Email address, Phone number, and Full name
The issue in GetHuman-mnathans's own words
Good afternoon. I recently used uber (June **) and had the most horrible experience. *I scheduled the drive in advance (*:**pm pick up) so I would be able to attend one of my close friend's wedding with time to spare (arrival at church would be *:** with a *:** start time). My driver made numerous wrong turns, making my arrival time closer and closer to the start of the wedding. He eventually got on the wrong highway, which made the arrival time past *:**. Knowing I was now running late to the wedding, he disregarded safety cones and went into a street that was closed off by police, which in turn got him pulled over and ticketed, making me extremely late for the wedding (missing the beginning part of the ceremony and without a seat). This is not acceptable. *My boyfriend wrote a complaint yesterday and I received a small discount, but I want a complete refund. I will not accept paying over $** for a ride that not only made me late for a memorable day in my friends lives, but put my safety at risk by blatently disregarding police and cones. I use uber multiple times a week, sometimes multiple times a day, because of its reliability, but this experience proved otherwise. I am highly disappointed, and will take my business elsewhere if I am not refunded.
GetHuman-mnathans did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman-mnathans fixed the problem
We are waiting for GetHuman-mnathans to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-mnathans fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-mnathans
Jun 30th, 2018 - a yr ago
I have an issue with Uber too
Not resolved
Seen by 2 customers so far
Similar issue to 6711 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-mnathans started working on this issue
Jun 30th, 2018 3:18pm