I had a terrible experience with your Uber driver on Sunday. The address provided was a...
GetHuman783013's customer service issue with Uber from June 2018
24 views | 4908 similar | 0 following
Help with my Uber issue
First: share to improve GetHuman783013's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman783013's next move: find and follow the right step-by-step guide.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman783013 will need to dig through the advice provided by Uber, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman783013 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Uber has better answers for you: Uber Help Center
Before contacting them, items GetHuman783013 may need:
Email address, Phone number, and Full name
The issue in GetHuman783013's own words
I had a terrible experience with your Uber driver on Sunday. The address provided was a bit unclear but instead of your driver being patient with me, completely lost his temper. * times he told me to get out of the car. I had to reason with him because I was visiting the Los Angeles area and my phone was literally about to die, so I had no where else to go. Finally the driver finally lost his temper for a fourth time and told me to get out of the car and even opened the door. I am a young lady and by this time of night my phone had died. Here I was stranded in the dark and in the middle of nowhere all because the driver could not be patient as we located the correct address. I had to take a random ride from a stranger just to get back to my car. Anything couldn’t move happened to me in the dark and with no cell phone. I am very disappointed in Uber and the drivers they choose to hire. I would like a refund and to be compensated!
GetHuman783013 did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman783013 fixed the problem
We are waiting for GetHuman783013 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.