I always thought that one of the points of uber is to get a driver close to your are. I...

GetHuman-fss's customer service issue with Uber from May 2018

7 views | 389 similar | 0 following
Help with my Uber issue
GetHuman-fss's next move: find and follow the right step-by-step guide.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-fss will need to dig through the advice provided by Uber, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-fss can let us know if they help or not.
The issue in GetHuman-fss's own words
Get a resolution to this issue ... I always thought that one of the points of uber is to get a driver close to your are. I had an uber driver this morning that picked up my fair close to my location. But because he was already on a LYFT fair, he went ** minutes away from me. I begged him to drop my call so I could contact a different u we. But he didn't until he was already headed back my way. After ** minutes!!! I than had to wait an additional ** mins for another uber. I am late for work this morning because of this.
It made me late to work, experienced a loss if wages because of this
Compensation for the trip
I've been an uber customer for *uite a while with a * star rating
I have had no resolution to this and uber has this problem as fixed already. This will be my second time reporting this!! My email address is *****@***.com
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Uber

Uber
Customer service issue
Reported by GetHuman-fss
May 28th, 2018 - 3 years ago
Fixed
Seen by 7 customers so far
Similar issue to 389 others
0 customers following this
Items needed
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Timeline

GetHuman-fss started working on this issue
May 28th, 2018 2:34pm
GetHuman-fss indicated the issue is not fixed yet.
May 28th, 2018 5:46pm
GetHuman-fss indicated the issue is not fixed yet.
May 29th, 2018 6:35pm
GetHuman-fss indicated the issue is not fixed yet.
May 29th, 2018 6:42pm
GetHuman-fss indicated the issue is not fixed yet.
May 29th, 2018 6:44pm

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