Two problems that Uber should fix by sending me refunds:*While in Chicago, from May...

GetHuman-jandjwoo's customer service issue with Uber from May 2018

Help with my Uber issue
The issue in GetHuman-jandjwoo's own words
Two problems that Uber should fix by sending me refunds:*While in Chicago, from May ** to May **, I was charged by drivers twice for minutes "waiting." I was standing on the curb both times and got into the car as soon as the drivers stopped. No way did I keep either driver waiting. That was not true and I should be recompensed for those two charges, even if they are very minute, because it was not honest.*Secondly, I was charged on May** for cancelling a call to Uber that I had set up the evening before, with pick-up set on Monday morning between *:** and *:** to take me to Midway. The driver did not pick me up and Uber texted me at *:** that my appointed ride had been cancelled! I called a cab and made it to the airport, but then found that Uber charged ME for the cancellation. Now I see that Uber has given my Uber account a credit for that charge but I may never use Uber again, and I want the $* returned to me. Judith Wood
GetHuman-jandjwoo did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman-jandjwoo fixed the problem
We are waiting for GetHuman-jandjwoo to fix the problem and share the solution with the rest of us customers.
Please help with my Uber issue
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Uber email you?
This email address isn't valid

Uber

Customer service issue
Reported by GetHuman-jandjwoo
May 24th, 2018 - 6 mons ago
I have an issue with Uber too
Fixed
Seen by 2 customers so far
Similar issue to 691 others
0 customers following this
Items needed
Email address
Phone number
Full name
Timeline
GetHuman-jandjwoo started working on this issue
May 24th 11:11pm
GetHuman-jandjwoo indicated the issue is not fixed yet.
May 28th 1:12am