To whom it may concern,**My name is Timma'i Selete the weekend of May **th -**th was my...

GetHuman710909's customer service issue with Uber from May 2018

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The issue in GetHuman710909's own words
To whom it may concern,**My name is Timma'i Selete the weekend of May **th -**th was my first time joining uber as a means of transportation. I have recently checked my account and noticed that I have * different charges of $*.** cancellation fees. I was quite disappointed to see these charges on my account and expect for this matter to be corrected. I canceled one ride because the driver was taking to long due to having trouble finding the hotel, for this reason I was told by the driver to cancel the ride if I had a problem. This is the only ride that was canceled and based on the driver lack of direction I should not have been charged for that either. The way this matter can be fixed is by refunding me my money in full a total of $**.
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Uber

Customer service issue
Reported by GetHuman710909
May 23rd, 2018 - 6 mons ago
I have an issue with Uber too
Fixed
Seen by 5 customers so far
Similar issue to 26 others
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GetHuman710909 started working on this issue
May 23rd 1:46pm
GetHuman710909 indicated the issue is not fixed yet.
May 25th 1:40pm
GetHuman710909 indicated the issue is not fixed yet.
May 25th 1:40pm