An Uber driver named William Tomberlain hit my car yesterday when he was changing lanes...

GetHuman-nepomera's customer service issue with Uber from May 2018

Help with my Uber issue
The issue in GetHuman-nepomera's own words
An Uber driver named William Tomberlain hit my car yesterday when he was changing lanes and pulled into my lane - he said that he didn't hear me honking at him to stop. He gave me his Erie Insurance information, but when I contacted Erie, they told me that he was driving with Uber at the time of the accident and that Uber's insurance would cover it. Mr. Tomberlain was driving a **** BMW (license plate KPS ****). The accident occurred at about *:** AM Monday, *******, in Philadelphia on Lincoln Drive. I am also an Uber customer. Could someone please contact me as soon as possible about this so that I can make a claim? He caused a lot of damage to my car. I tried to find a phone number to call to report this at Uber but couldn't find one. Thank you. -Nora Pomerantz
GetHuman-nepomera did not yet indicate what Uber should do to make this right.
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I did a google search of how to report an accident involving an Uber driver and was connected to a helpful Uber site.
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Uber

Customer service issue
Reported by GetHuman-nepomera
May 22nd, 2018 - 6 mons ago
I have an issue with Uber too
Fixed
GetHuman-nepomera shared how to fix
Seen by 8 customers so far
Similar issue to 650 others
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Timeline
GetHuman-nepomera started working on this issue
May 22nd 7:34pm
GetHuman-nepomera indicated the issue is not fixed yet.
May 22nd 8:35pm
GetHuman-nepomera indicated the issue is not fixed yet.
May 22nd 8:37pm
GetHuman-nepomera confirmed the issue is fixed. Hooray!
May 25th 9:22pm
GetHuman-nepomera confirmed the issue is fixed. Hooray!
May 25th 9:24pm