Do not have a mobile phone so asked for an email code so I can login. When I check tha...

GetHuman-barbinmo's customer service issue with USAA from April 2020

Help with my USAA issue
The issue in GetHuman-barbinmo's own words
Do not have a mobile phone so asked for an email code so I can login. When I check that box I do not get any response on my email.

GetHuman-barbinmo did not yet indicate what USAA should do to make this right.

How GetHuman-barbinmo fixed the problem
Got through to a representative. She answered my question.
Do you have a customer issue as well?
We can help you get USAA's attention and get better help faster. Tap below to get started.
Having USAA issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

USAA

Customer service issue
Reported by GetHuman-barbinmo
Apr 9th, 2020 - 2 years ago
Fixed
GetHuman-barbinmo shared how to fix
Seen by 11 customers so far
Similar issue to 751 others
0 customers following this
Items needed
Name
Account number
Phone number on account
Email address
Billing address

Timeline

GetHuman-barbinmo started working on this issue
Apr 9th, 2020 3:04pm
GetHuman-barbinmo confirmed the issue is fixed. Hooray!
Apr 10th, 2020 4:06am
GetHuman-barbinmo confirmed the issue is fixed. Hooray!
Apr 10th, 2020 4:08am
GetHuman-barbinmo confirmed the issue is fixed. Hooray!
Apr 10th, 2020 4:15am