My name is David Rachel, USAA * *********, I have a recent home owner's claim for a roo...

GetHuman1467494's customer service issue with USAA from November 2018

608 similar
0 following
Help with my USAA issue
Next: our robot will wait on hold for GetHuman1467494 to get a USAA rep on the line!
Always use the GetHuman Phone tocall USAA. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1467494's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1467494 may need:
Name, Account number, Phone number on account, Email address, and Billing address
The issue in GetHuman1467494's own words
My name is David Rachel, USAA * *********, I have a recent home owner's claim for a roof replacement and have gotten the initial payment but the final payment has no been received, even though the roofing company sent the required information over * weeks ago. They have called and gotten no help. We have sold this house and I talked to a representative about cancelling the rental property insurance and he told me he would inform the appropriate claims person to get in touch with us about the recoverable depreciation payment. When can I expect payment?
GetHuman1467494 did not yet indicate what USAA should do to make this right.
I have an issue with USAA too
How GetHuman1467494 fixed the problem
We are waiting for GetHuman1467494 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get USAA's attention and get better help faster. Tap below to get started.
Having USAA issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would USAA email you?
This email address isn't valid
Follow this issue
See how GetHuman1467494 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1467494
Nov 1st, 2018 - 2 mons ago
I have an issue with USAA too
Not resolved
Seen by 3 customers so far
Similar issue to 608 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1467494 started working on this issue
Nov 1st 10:16pm