I called my local post office at *:** this morning. It rang more than ** times before...

GetHuman-bsuelove's Complaint issue with US Postal Service from March 2019

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The issue in GetHuman-bsuelove's own words
I called my local post office at *:** this morning. It rang more than ** times before someone finally picked up. I asked for the supervisor. I wound up going through * people before I finally got the supervisor. During this time I was put on hold at one point for ** minutes. I guess they were hoping I would give up and not bother them. I was wanting to know why my mail was not delivered and the outgoing was not picked up. I have * very time sensitive items that HAD to be picked up yesterday, and what was supposed to be delivered was something my daughter was expecting and needed. She keeps up online with what has been sent out for delivery and knows when to expect it. I was told by one of the people I talked to this morning that the "GPS" must have sent our mail to the wrong address. I said that it didn't explain why my outgoing mail wasn't picked up. We have had more issues with our mail system since we have moved to this address * years ago. All we get are complaints and attitude. The people I talked to this morning were nice for a change, and the supervisor didn't try to make excuses for the carrier. This was a refreshing change, but it doesn't change the fact that we didn't get what we were needing when we supposed to, nor our mail picked up that desperately had to go out yesterday.

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US Postal Service

Complaint issue
Reported by GetHuman-bsuelove
Mar 26th, 2019 - 4 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 25772 others
0 customers following this


GetHuman-bsuelove started working on this issue
Mar 26th, 2019 12:51pm
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Mar 26th, 2019 12:56pm

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