Please help me find my Great Grand Daughters Birthday Package...It is NOT REPLACEABLE Heirloom

GetHuman-mildredl's customer service issue with US Postal Service from October 2018

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The issue in GetHuman-mildredl's own words
Locate the box...someone has drooped the ball in their service to me as the customer! ... I mailed a package on ******* from Bowling Green, KY....Priority Mail to an old address of my grandchildren....They had an active change of address established. The package was attempted delivery ******* at **:** AM to Miss Eliza Mae McQueen...*** Woodmont Blvd......Nashville, TN *****......This is the last tracking we have. I have had * different people here in Bowling Green , Last one being the supervisor, to check on it for me. They say it is on a shelf or in a bin at the post office there...since the tracking is not showing.. I have not been able to get A HUMAN voice LIVE to help me. I am not finding the right site to get a person in high enough rank to help past this supervisor today. His job is to do what I need the Nashville people to do!
How important this is to a * year old and her great grandmother!
ONLY by finding the package
Everything I have been told to try!
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US Postal Service

I have tried everything I have known to do
Customer service issue
Reported by GetHuman-mildredl
Oct 16th, 2018 - 2 mons ago
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Address on the package
Who sent the package
GetHuman-mildredl started working on this issue
Oct 16th 8:41pm