No one contacted me from US postal Service although the issue is listed as fixed.

GetHuman987731's customer service issue with US Postal Service from August 2018

9 views
 | 
6455 similar
 | 
0 following
Help with my US Postal Service issue
Next: our robot will wait on hold for GetHuman987731 to get a US Postal Service rep on the line!
Always use the GetHuman Phone tocall US Postal Service. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman987731's own words
I just want some accountability when carriers of USPS leave packages at the wrong address. It is very frustrating. I never received my package and I had reorder and spend extra money. ... USPS tracking indicated that a package was delivered to my home address at *:** pm. I was home all day and no package was delivered- tracking number -**********************. I know there is no way to prove that the package was not delivered at my address. I just want to express my disappointment with USPS. I have had several experiences where this has happened. I already placed a new order with the merchant and paid more money for another carrier. I should not have to spend extra money that I work so hard to earn. I tried calling customer service by phone but was waiting over an hour. I don’t expect to receive a reply but I ask that you advise your carriers to look closely at the address. Thank you. Sharnae Wilson- *** ***-****
This is so frustrating because your customer service department has not reached out to me. I received an automatic email stating that my issue was fixed. No one reached out to me by email to discuss this. At this point, I give up. I don’t expect a reply. USPS does not appreciate its customers.
I know I can’t get my package back. I know it was not delivered to my house. I just ask that the USPS make carriers away of the importance of looking at the address and delivering to the correct location. I would like an human to response by email and not an automated response. I am extremely disappointed with USPS.
I am a good customer because I order items in good faith. I understand that mistakes happpen and everyone is human. There have been other issues with USPS as far as delivery and I have not complained. I understand that things happen.
I reordered and paid extra for another carrier service -Fedex. It is unfortunate that I have to double pay due to a package not being delivered to the correct location. I also called customer service and was on hold for over an hour before I hung up the phone in frustration.
I have an issue with US Postal Service too
How GetHuman987731 fixed the problem
We are waiting for GetHuman987731 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common US Postal Service customer problems.
How Do I Report a Problem with Usps Delivery?How Do I Report a Missing Package to Usps?How Do I Track a Package with Usps?How Do I Submit a Change of Address to the Us Postal Service?
Do you have a customer issue as well?
We can help you get US Postal Service's attention and get better help faster. Tap below to get started.
Having US Postal Service issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman987731 fixes it.
This email address isn't valid

US Postal Service

Delivery
Customer service issue
Reported by GetHuman987731
Aug 13th, 2018 - a yr ago
I have an issue with US Postal Service too
Fixed
Seen by 9 customers so far
Similar issue to 6455 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Tracking number
Address on the package
Who sent the package
Timeline
GetHuman987731 started working on this issue
Aug 13th, 2018 9:13pm
GetHuman987731 indicated the issue is not fixed yet.
Aug 14th, 2018 5:53am
GetHuman987731 indicated the issue is not fixed yet.
Aug 14th, 2018 6:08am
GetHuman987731 indicated the issue is not fixed yet.
Aug 14th, 2018 6:10am
GetHuman987731 indicated the issue is not fixed yet.
Aug 14th, 2018 6:11am