No one contacted me from US postal Service although the issue is listed as fixed.

GetHuman987731's customer service issue with US Postal Service from August 2018

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The issue in GetHuman987731's own words
I just want some accountability when carriers of USPS leave packages at the wrong address. It is very frustrating. I never received my package and I had reorder and spend extra money. ... USPS tracking indicated that a package was delivered to my home address at *:** pm. I was home all day and no package was delivered- tracking number -**********************. I know there is no way to prove that the package was not delivered at my address. I just want to express my disappointment with USPS. I have had several experiences where this has happened. I already placed a new order with the merchant and paid more money for another carrier. I should not have to spend extra money that I work so hard to earn. I tried calling customer service by phone but was waiting over an hour. I don’t expect to receive a reply but I ask that you advise your carriers to look closely at the address. Thank you. Sharnae Wilson- *** ***-****
This is so frustrating because your customer service department has not reached out to me. I received an automatic email stating that my issue was fixed. No one reached out to me by email to discuss this. At this point, I give up. I don’t expect a reply. USPS does not appreciate its customers.
I know I can’t get my package back. I know it was not delivered to my house. I just ask that the USPS make carriers away of the importance of looking at the address and delivering to the correct location. I would like an human to response by email and not an automated response. I am extremely disappointed with USPS.
I am a good customer because I order items in good faith. I understand that mistakes happpen and everyone is human. There have been other issues with USPS as far as delivery and I have not complained. I understand that things happen.
I reordered and paid extra for another carrier service -Fedex. It is unfortunate that I have to double pay due to a package not being delivered to the correct location. I also called customer service and was on hold for over an hour before I hung up the phone in frustration.
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How Do I Report a Problem with Usps Delivery?How Do I Report a Missing Package to Usps?How Do I Track a Package with Usps?How Do I Submit a Change of Address to the Us Postal Service?
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US Postal Service

Customer service issue
Reported by GetHuman987731
Aug 13th, 2018 - a yr ago
I have an issue with US Postal Service too
Seen by 9 customers so far
Similar issue to 6455 others
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Items needed
Tracking number
Address on the package
Who sent the package
GetHuman987731 started working on this issue
Aug 13th, 2018 9:13pm
GetHuman987731 indicated the issue is not fixed yet.
Aug 14th, 2018 5:53am
GetHuman987731 indicated the issue is not fixed yet.
Aug 14th, 2018 6:08am
GetHuman987731 indicated the issue is not fixed yet.
Aug 14th, 2018 6:10am
GetHuman987731 indicated the issue is not fixed yet.
Aug 14th, 2018 6:11am