US Postal Service (USPS) Customer Service Issues

I have been trying for nearly three weeks to have two very heavy boxes removed from my front porch, with no response. Every time it rains, the boxes get wet as they were delivered to my home in error. I have contacted USPS multiple times, but still no action has been taken. If USPS continues to ignore this issue, I will take matters into my own hands. You can reach me at [redacted]/[redacted] or via email at [redacted] If USPS won't do their job, I will arrange for the trash collection myself.

I received a notification about my package delivery that stated it couldn't be delivered on August 25, [redacted], at 9:57 am in CANADA due to the addressee not being available. The tracking number provided is LX[redacted]76US. However, I've been at the address listed, Sea To Sky Air, [redacted] Government Road, Brackendale, BC, V0N1T0, all morning, and no delivery was attempted. I haven't received a notification or a call asking for directions. I'm confused about the attempted delivery and would like to locate my package.

I am currently tracking a package sent via Thailand EMS, with tracking number RR[redacted]51TH, which is now in the USPS system. Upon reviewing the delivery history, it appears that the package has been shuttled multiple times between the USPS Facility in San Francisco CA [redacted] and the San Francisco CA distribution center without reaching me. The package contains a dress intended for my upcoming wedding anniversary photo shoot on Aug. 29th, making its prompt delivery crucial. I kindly request assistance in investigating the potential issues causing the delays and expediting the delivery process. The shipping address is 16 Barneson Ave. San Mateo CA [redacted]. Your prompt help with this matter would be greatly appreciated.

I sent a certified return receipt letter with a personal check on 7/9/18, but it was never attempted for delivery or received by the recipient. The carrier did not leave a notice. It was returned to the San Jose Main facility on 8/1/18 and then was sent to Sacramento, followed by Fort Worth and Dallas, Texas, before coming back to San Jose and getting redirected to Coppell, Texas. The original letter was intended to go from San Jose [redacted] to San Jose [redacted]. I am confused as to why my certified letter was not delivered and why it cannot be easily returned to the sender.

During my mom's prolonged health recovery, we changed her mail delivery to our address from her condo. Her mail stopped arriving in early July [redacted]. Despite updating her address to the assisted living community, she still faces issues receiving important mail, receiving mostly unwanted items. It seems her mail might be piled up at a local post office in Fort Myers, Florida, as very little mail has been delivered in weeks. Despite multiple tries, we haven't been able to resolve this. I kindly request assistance in resolving this issue promptly. Thank you. Laura D. Phone: [redacted] or [redacted]

I recently moved last week and accidentally shipped my Amazon package to my old address. The tracking number is [redacted][redacted]7. I arranged for mail forwarding from my old address to my new one. However, the package appears to be held at the post office in my previous town instead of being forwarded. I've made multiple unsuccessful phone calls today after being on hold for an hour each time before getting disconnected mysteriously despite having a strong LTE signal. My old address is 77 Windsor Ct, Swansea, MA [redacted]. My new address is 28 Trailside Cir, Saco, ME [redacted].

I have been eagerly awaiting my delivery since Sunday. Despite leaving a note for the driver to call me upon reaching the gate of my apartment building, I have not received any calls. Instead, I receive automated messages stating delivery attempts were made. Even when I was outside during one of the supposed attempts, there was no delivery person present. This inconsistency is frustrating, as other packages from the same day arrived without issue. I am disappointed by the lack of effort to deliver my items promptly and the difficulty in reaching a live person for assistance.

I was expecting a package to be delivered on 8/22, but nobody rang the bell for the delivery attempt. I rescheduled for the 23rd, but it never arrived. I've been trying to contact customer service for days, waiting on hold for over two hours each time. After a long hold on 8/27, I was informed the package is at the post office. However, when I went there, I was told it was out for redelivery. Despite signing up for alerts, the status keeps changing with no clear delivery date. My neighbor saw the delivery person on 8/22 not even attempt to ring the bell. The post office staff can't locate the package, and customer service just repeats the online information inaccurately. It's frustrating that the tracking systems are unreliable, and communication between services is lacking.

On August 4, [redacted], a microphone was sent to my address, but I never received it. After contacting the post office, they confirmed that the package was delivered, signed for by someone, and closed the case. Despite this, I have not found the package and suspect it was stolen. I am reaching out for assistance in identifying who received the package. I have the signature and photos of the delivery person that may help in this investigation. Please help locate the individual who took my microphone. Thank you. Loren G. Investigation Case: Ca[redacted]41

I sent a package out through USPS on Friday, but I mistakenly sent it to the wrong place. I was supposed to send it via UPS instead of USPS. The package contains concert tickets valued at $[redacted] each, and I can't afford to lose them. When I received an email that there was no tracking movement, I realized the error. The USPS office couldn't assist me as the tracking is for UPS, and the label doesn't have my information, only the buyer's. I contacted UPS, and they directed me to USPS customer service. I'm hoping the package reached the correct post office and is not lost. Here are the shipping details from the label provided by Vividseats: UPS Tracking: #1Z14YY[redacted]16 Recipient: Daniel Moreno Phone: [redacted] Address: [redacted] Woodstock Dr, Tinley Park, IL [redacted]

I am a business owner experiencing ongoing issues with my mail delivery. Despite multiple complaints, the problem remains unresolved. Our mail carrier has not visited our business for three days and does not sort the mail into the designated slots for the six businesses at our location. Sometimes, all mail is placed in a single box, with the carrier citing lack of time to sort it properly. This situation is critical for my business, which relies on timely receipt of checks. I have been at this address for 22 years and have never faced such severe mail delivery problems. The carrier's refusal to deliver mail and failure to sort it correctly raise legal concerns. I have attempted to contact the post office with no success as they never answer their phone and there appears to be a lack of accountability.

This week, I updated my address with USPS. I was expecting a package from a different carrier, but it ended up being handled by the Post office. The package reached my old address, but delivery was withheld due to an "address error." I attempted to schedule a pick-up from my local post office today, but the package is still out for delivery. It seems like they are planning to deliver it to my old address based on the zip code, even though USPS has my new address. We still own the property, so I prefer the package to be left at the door for me to pick up. I want to avoid the package being undelivered again without the chance for me to intercept it.

The USPS Regional Origin Facility in Ybor City, FL, Distribution Center seems to have issues with missing packages, like my insured priority eBay package with tracking number [redacted][redacted]49. Scheduled for 08/13/[redacted] delivery, it never arrived. I've had trouble contacting them as their phone number leads to a dead end, complicating matters further. To address these shortcomings, USPS authorities must pay attention to negative feedback online about problematic facilities. Their current reporting process seems outdated and disconnected from reality. Switching to a more efficient E-Commerce-based system that streamlines processes using tracking numbers would benefit everyone. This would simplify order tracking, claims, and refunds for customers dealing with missing or stolen packages scanned at distribution centers like theirs. It's time for USPS to adapt to a more customer-friendly approach.

I recently sent a package via Priority Mail and encountered issues with delivery notification and rude customer service from the local post office at [redacted]. Despite being assured that a notice was left, none was found. The road to the recipient's address is well-paved and not prone to flooding, as confirmed by my sister. Harry mentioned that he doesn't usually work there but promised to address the situation by Saturday. The [redacted] number initially provided conflicting information about the delivery status. This entire experience has left me feeling upset, frustrated, and stressed. If I had known this would happen, I might have chosen a different shipping company. I am currently in Idaho and feel helpless in resolving this issue. Your assistance in restoring my confidence in postal services would be greatly appreciated. Tracking number: [redacted][redacted]66. Shipment intended for Gayle Sneed at [redacted] Alamo Rd, Brooksville, Florida [redacted]. My contact number is [redacted].

I've been expecting an international package for three days now. According to the emails I received, it's currently in transit from Greensboro, NC to High Point, NC. However, it's been showing the same status for four days without being delivered. The tracking number is RN[redacted]39GB. I'd appreciate any assistance in expediting the delivery. Thank you, Michael J. Burnham.

The row of mailboxes located outside our homes has been repeatedly vandalized. I reside next to a gated condominium complex, and my mailbox is the only one in the row that does not belong to a unit within the gated community. The condo association plans to relocate all the mailboxes inside the gated area, including mine, and then charge us to access our mail within the gated premises. I have two main inquiries: 1. Is it legal for the condo association to impose fees for accessing our mail within their property? 2. Are we allowed to install a mailbox on our property to receive mail directly, thus eliminating the need to enter the gated community? I have been attempting to reach the local post office since this morning at 9:30. After trying every listed number with no success, I contacted an [redacted] number and spoke to a helpful lady after waiting for over two hours. Unfortunately, she could only provide me with one of the same numbers I had already dialed. Following a trip to the post office in person, where I was given the same unhelpful number, my questions remain unanswered. The lack of assistance is incredibly frustrating, highlighting the challenges of dealing with government agencies.

Subject: Issue with Package Delivery I am writing regarding tracking number [redacted][redacted]71 and confirmation reference number WER[redacted]2. I recently received a notification that a delivery attempt was made for my package, but no note was left, and it seems like there was no genuine attempt to deliver it. Despite being home all day, my wife and I did not receive any contact from the postal service through our video intercom, and security cameras do not show any postal employee visiting our building that day. Additionally, the reason provided for not leaving the package due to lack of a secure location contradicts the regular practice of leaving packages in our building lobby by USPS, UPS, and FedEx. I am disappointed by the inconsistency in the communication received, as I did not request redelivery but opted to pick up the package from the local post office. The latest email stating the package will be redelivered on September 7 contradicts the earlier confirmation for pick-up at WER[redacted]2. This discrepancy has left me confused. Sincerely, Dave McCall [redacted] [redacted] 84-02 Beverly Rd Apt 4-D Kew Gardens, NY 11[redacted]

Hello, I'm Masha. I sent a package from Ukraine to Pennsylvania on August 10th. I've been monitoring its progress on the USPS website and everything seemed fine until the tracking information stopped updating. The last status on August 24th mentioned its departure from the North Houston facility en route to the final destination. Since then, there have been no further updates, leaving me anxious about its whereabouts. I'm concerned it might be lost. I urgently require information on the current status of my package, why there have been delays without updates, and clarification on the situation given that I paid for this service and it's for my friend. I would appreciate prompt details regarding this matter. The tracking number is RA[redacted]07UA. Thank you.

Regarding the Desert Foothills Post Office at 85[redacted], I wanted to share my concerns about the access to the building from River Road. The speed limit is 45 mph, but many drivers go 50 mph, making it challenging to spot the post office as it is situated below the road level. The entrance signs are closely positioned just before the turn, leading to unintended entries into neighboring business centers. This issue causes confusion and requires drivers to maneuver back into traffic to reach the post office. Even though I am familiar with the location, misjudging when to slow down due to traffic can still lead me to the wrong entrance. I suggest installing a sign a quarter mile before on the eastbound, south side of River Road to alert drivers about the post office entrance and prevent confusion.

Hello, I recently made a purchase on eBay and was expecting delivery on September 2nd. On August 31st, I received a notification that my package was out for delivery. However, after waiting all day, I later received an alert stating that my package was awaiting scanning. Hours passed without any updates, and when I contacted the seller on Sunday about the issue, they advised me to reach out to USPS. I was informed by USPS that the tracking information had not been updated and that a signature is required for delivery. By Tuesday, September 4th, the online tracking still showed no updates, so I called again without much help. Later that night, I received a notification stating that the package was delivered and signed for with only my first initial and last name, which I believe was forged as I always use my full name. I have requested proof of delivery to dispute this as the signature on the document provided was clearly not mine. I am seeking a refund and a complete transcript of my tracking information, as the scan alert disappeared, making it difficult for me to prove my case.