Tracking information on your USPS site showed my package (Tracking Number: EV*********C...

GetHuman-amrika_'s customer service issue with US Postal Service from June 2018

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Help with my US Postal Service issue
Before contacting them, items GetHuman-amrika_ may need:
Tracking number, Address on the package, and Who sent the package
GetHuman-amrika_'s next move: have a US Postal Service rep call.
Always use the GetHuman Phone tocall US Postal Service. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman-amrika_'s own words:
Tracking information on your USPS site showed my package (Tracking Number: EV*********CN ) reached the US. "Your item has been processed through our facility in ISC CHICAGO IL (USPS) at *:** pm on April **, ****." I submitted two missing mail searches (* ******* and * *******) since then and also an inquiry (case HQ*********) but nothing has since been done- except after filing the inquiry the status on the USPS website changed and they removed the update where the package was already processed through isc chicago. If you look at the ems tracking website it still notes that the package arrived in isc Chicago. I find this very dishonest that USPS has altered it's status when the inquiry went in. Please contact me as soon as possible with a solution* refund as this was a priority mail express package that was lost*misplaced* never delivered by USPS...********@***.com
I trust that US Postal Service will make this right and come up with a resolution that is fair.
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US Postal Service

Customer service issue
Reported by GetHuman-amrika_
Jun 26th, 2018 - 2 mons ago
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GetHuman-amrika_ started working on this issue
Jun 26th 1:17am