I want to make an appointment for my child's renewal passport. The Post office told m...

GetHuman715589's customer service issue with US Postal Service from May 2018

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The issue in GetHuman715589's own words
I want to make an appointment for my child's renewal passport. The Post office told me they don't accept walk-ins? **Your make an appointment system is down not working and I can't make an appointment. **Went to post office at **** N Ashland Chicago. Il ***** (not busy at all) camera set up a handful of people working and they were unwilling to do a passport pic and applications because I did not have an appointment. **Can you help me make an appointment*once again poor customer service from the postal workers?**not busy sitting around on their ------ and can't help me. Your system is down.* your phone lines are down!!!!! **My husband is in town and we need both parents to get my son a passport. Why can't I just walk in!!!!! HELP
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US Postal Service

Customer service issue
Reported by GetHuman715589
May 24th, 2018 - 6 mons ago
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