Hello! My name is Mikaela Gregorius. I recently called the USPS annex of Raleigh...

GetHuman-mikaelax's customer service issue with US Postal Service from May 2018

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Hello! My name is Mikaela Gregorius. I recently called the USPS annex of Raleigh (*****) and the customer service I received was terrible. A package was not at my fianc*’s apartment office when it said it would be and then I checked online and it said there was an issue with delivery. I called to ask about this and the woman was nice at first. I proceeded to talk and then she interupts me and says her carrier is here. I was put on hold for a good * minutes. When she said it was delivered today, it was a completely different package. She then proceeds to tell me I am a liar and I’m giving her false information and that she won’t be giving me my package. All this time, the carrier was talking in the background saying really bad things and also calling me a liar. I then ask for both of their names. The woman says no thank you and hangs up the phone. I believe her name was Renee because she did say her name in the beginning of the call. I went to go look at the reviews and everyone says the same things about this office. I was deeply offended and just wanted my package as it was my dog’s new tags which we really need. Thank you.**Mikaela Gregorius
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US Postal Service

Customer service issue
Reported by GetHuman-mikaelax
May 22nd, 2018 - 6 mons ago
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GetHuman-mikaelax started working on this issue
May 22nd 8:26pm