I checked in Florida but no record on p***port or in US system - Reentery question with...

GetHuman621226's customer service issue with US Citizenship & Immigration Service (USCIS) from April 2018

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The issue and preferred resolution, in GetHuman621226's own words:
Reentery question with B*Visa ... I checked in Florida but no record on p***port or in US system
I Think it is because West Palm Beach’s customs offices Computer were down that day. The official handed me back my p***port and said everything was good but the computers were down.
I want and extension on my Visa.
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US Citizenship & Immigration Service (USCIS)

B*Visa Extention
Customer service issue
Reported by GetHuman621226
Apr 23rd, 2018 - 3 mons ago
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Applicants date of birth
Type of application
Timeline
GetHuman621226 started working on this issue
Apr 23rd 2:47pm