I checked in Florida but no record on passport or in US system - Reentery question with...

GetHuman621226's customer service issue with US Citizenship & Immigration Service (USCIS) from April 2018

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The issue in GetHuman621226's own words
Reentery question with B*Visa ... I checked in Florida but no record on passport or in US system
I Think it is because West Palm Beach’s customs offices Computer were down that day. The official handed me back my passport and said everything was good but the computers were down.
I want and extension on my Visa.
I have an issue with US Citizenship & Immigration Service (USCIS) too
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US Citizenship & Immigration Service (USCIS)

B*Visa Extention
Customer service issue
Reported by GetHuman621226
Apr 23rd, 2018 - 5 mons ago
I have an issue with US Citizenship & Immigration Service (USCIS) too
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Seen by 2 customers so far
Similar issue to 556 others
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Items needed
Application number
Name of the applicant
Applicants date of birth
Type of application
Timeline
GetHuman621226 started working on this issue
Apr 23rd 2:47pm