Relia card robbing people

GetHuman5303073's customer service issue with US Bank from September 2020

Help with my US Bank issue
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Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
The issue in GetHuman5303073's own words
Help recover some fun when I was broke for unauthorized purchases and was told I was laundering money ... Well my telephone was stolen along with my wallet i have a new number and I was able to get onto the email and , I saw a recipe for an unauthorized purchase and I sent them an email and they said it didnt match the same amount as the purchase price I stated it was probably just a handling fee,Maria **** said I was locked because PA department of labor was requisting a valid state I.D, W*, birth certificate, pay stubs,S.S card and so forth. I was mauled a packet from the fraud department and on the printed papers from Relia Card givinthe wrong fax number and a bad zip code. I was able to get the right zip code from the Postal service them to my surprise, was told that they wanted tbe extras not Dept of labor. Very nonprofessional they told me that they were going to have to keepmy card locked until the out come of my fraud claim. Now I have since been given the wrong fax number, telephone numbers, supervisors who straight forwards say they dont have a number for the fraud department and thats they are not even part of Relia card. Moving forward I call waiting to speak to ANYONE who is interested in helping me. The other issue is that I continually jump through hoops meeting there demands dail in the slim hope that I can get my life sustaining meditation and I am going to be able to feed my children all because we are looked at by the company as a whole society of dirt necks and the longer they don't release funds to the whole country they are making more money and they are supposed to be helping others in this very troubled world. So last night for the first time ever, I was told everything was fine my fax was recieved and there was no problem with it being validated and my card was not going to be locked today so i believed Jessica was going to help but I was not as surprised by the fact that my card is locked still with **** of my money WHY IS THAT??? Please any help or direction I can take on this issue in Philadelphia and trying to be brotherly Mike Sturkey Thank you
I want to do is transfer my funds that are rightfully mine on my card to my reliable American Express
I love my card with the funds that are rightfully mine on it already
Cuz you had over $*,*** of mine for a long time and seven at one point
Jump through hoops for these people everyday at the changing demands of fax number that doesn't work no one I can speak to etc etc.
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US Bank

ReliaCard debit card
Customer service issue
Reported by GetHuman5303073
Sep 26th, 2020 - 2 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 4340 others
0 customers following this