UPS shows the delivered tracking * Tracking Number*ZA****W*A******** yesterday at *:**p...

GetHuman4052353's Missing Delivery issue with UPS from December 2019

Help with my UPS issue
First: share to improve GetHuman4052353's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4052353 may need:
Tracking number, Destination of shipment, Origin of Shipment, Full name, Billing address, and Email address on account
The issue in GetHuman4052353's own words
UPS shows the delivered tracking * Tracking Number*ZA****W*A******** yesterday at *:**p.m. to *** East pleasant run road Cedar Hill Texas. However the package wasn't delivered. My name is Jacque Pogue and I have my delivery profile preferences setup for packages to be left at the rear door. UPS shows that the driver left the package at the front door instead. ** minutes after receiving notification that the package has been delivered, I checked both my front door and my back door and there was no package*So either this package was delivered to the wrong address or it was left at the front door instead of the rear door and was stolen. I was at home at the time they say package was delivered but I never saw or heard a delivery truck. I was out side in the back of the house. There are no gates or fences or pets of any kind that would have prevented the driver from going to the rear to deliver the package there. This package was a birthday present for my sister. why should I have to wait ** hours to file a claim? Y'all are the ones that have made the mistake by either leaving the package in the incorrect place or delivering it to the incorrect address. *Jacque Pogue. ********** cell. Very unhappy

GetHuman4052353 did not yet indicate what UPS should do to make this right.

How GetHuman4052353 fixed the problem

We are waiting for GetHuman4052353 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common UPS customer problems.
How Do I Track My Ups Package?How Do I Let Ups Know About My Missing Delivery?How Do I Change a Ups Shipping Address?What Do I Do If My Ups Package Says "Delivered" but I Don't Have It?
Do you have a customer issue as well?
We can help you get UPS's attention and get better help faster. Tap below to get started.
Having UPS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Missing Delivery issue
Reported by GetHuman4052353
Dec 6th, 2019 - 3 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 3075 others
0 customers following this


GetHuman4052353 started working on this issue
Dec 6th, 2019 5:01pm