UPS stated they delivered a package to my door on **********. It was the Saturday befor...

GetHuman2217784's customer service issue with UPS from February 2019

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The issue in GetHuman2217784's own words
UPS stated they delivered a package to my door on **********. It was the Saturday before Christmas and I was home all day. UPS never delivered the package. * months later, they claim they've delivered the package to a neighbor. On their declarations, they would like me to sign that they left it on "front door" but I certify that I never received the package. I refuse to sign that statement certifying to that fact because I know that UPS did not leave it on my front door. Mary from ***-***-****, who does the driver follow up, became nasty on the phone and starting giving me attitude. Why would you have a problem signing that if you did not receive the package? I told her, I will not sign anything that says you left it on my front door. That is an untrue statement and will not be signing anything to that effect.
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UPS states package was delivered at my building but it was not deliveredUPS said that our package was delivered, but there is no package at our front doo...
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UPS

Customer service issue
Reported by GetHuman2217784
Feb 15th, 2019 - 8 mons ago
I have an issue with UPS too
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GetHuman2217784 started working on this issue
Feb 15th 10:13pm