X Customer Service Issues

I recently appealed my locked account due to age restrictions and received an email stating my case was pending. After responding and being asked for a passport or ID, which I don't possess, I was informed I couldn't be verified as the account owner. I then sent in my birth certificate, and although I thought that could help, I received an email indicating this initial case was still unresolved. I'm unsure about what steps to take next and would appreciate any assistance. Thank you!

In late [redacted], I was struggling with my mental health and created the account @bhadslave2pimp. The content on this account reflects a difficult time in my life when I was not taking medication and experiencing schizophrenia symptoms. Unfortunately, I posted inappropriate tweets and shared personal information like my driver's license and phone number. In December [redacted], I was hospitalized until March [redacted]. I am now stable, on medication, and in recovery for two years. I want to move on from this chapter of my life and delete the Twitter profile @bhadslave2pimp, but I can't remember the password or email associated with it. Can anyone assist me in removing this reminder of my past struggles?

I have had my Twitter account for many years without providing a phone number. However, I got locked out due to "unusual activity" and now they want my phone number. I can't give it as it's inactive. I need to pay bills and can't pay that one yet. I haven't violated any rules, just started commenting differently. I have other priorities than worrying about this daily. I want to speak up about current issues, but Twitter won't let me because it's "unusual." That's unfair as a Native American representative. I believe I have the right to a voice in this country. I'm frustrated, and so are other Native Americans. - TPO

I am Dr. Donald C. Smith and recently, an ad for my book "The Bipolar Professor: A Survivor Story" was rejected. I believe it was due to the disclaimer "not for kids" at the beginning. This disclaimer was included because the content of Chapter One describes my battle with leukemia and near-death experiences. Although some parts are PG-rated, they are crucial to my Communication Theory-based story encompassing my **-year career. I kindly request the removal of the "Not for kids" label to proceed with my $*** campaign as planned since the names in the book are pseudonyms. Your reconsideration is appreciated. Dr. Smith

I have been using my Twitter account without any issues since signing up, but recently, I have encountered a problem accessing my "Account Settings." On the home page of my Twitter account, there is a section that instructs me to click on the Profile button to reach my Account Settings. However, when I click on the Profile button, nothing happens - there is no response or redirection to my Account Settings.

As a senior, I've unfortunately been locked out of my Twitter account. Despite receiving emails addressed to @joesebestyen with my given name, Ignace Sebestyen, I am unable to log in using the associated email address [redacted] I also have another account under joescorner76 on which I post, unsure if it was set up under Ignace Sebestyen. My birthdate is September 24, [redacted], and I reside in Canada. Could you please assist me in regaining access to my Twitter account, as my attempts to log in have been unsuccessful due to forgotten credentials. I've also tried to reset my password but have not received any reply. Any help would be greatly appreciated. Thank you.

I have reached out to Twitter numerous times regarding the same issue. I am Alaina L., and I established a Twitter account using my high school email as Alaina_Lofaso, containing outdated content from my teenage years. As I am nearing the completion of medical school, it is essential to deactivate and PERMANENTLY DELETE this account to prevent it from being accessed by professional programs. Unfortunately, I no longer have access to the email linked to the account or remember the password. Despite providing my ID and formal deletion requests, the account persists. Your assistance in resolving this matter would be greatly appreciated.

I have concerns about a certain individual, Jens Soderlund, who is targeting Altura Mining Limited. He is spreading false information, like claiming the product is unsold when the agreement with the buyer requires payment before it leaves the port. Recently, he falsely stated that a respected shareholder, Mastermines@LithiumWorld, sold their shares. Jens Soderlund is spreading lies to manipulate his followers. As an investor feeling directly impacted by his actions hindering profit-making, I urge an investigation into this matter. Thank you for your attention. - Wayne Bewicke

I am struggling to access an old Twitter account because I changed my phone number two years ago. Twitter is asking me to reset my password, but the verification code is being sent to my old phone number, which I no longer have access to. I have contacted Twitter support via email, but the automated responses are not helpful. I can't use a backup code as I don't have one, and I can't access my account settings without being logged in. I can't update my phone number without logging in, and I can't log in without the verification code. Twitter's customer service number is not able to assist with this issue. I am at a loss and in need of assistance.

Beste meneer of mevrouw, Wij zijn een groep die opkomt voor de rechten van mensen en volgt al enkele maanden Twitter. Het platform geeft een openbaar podium aan mensen die discrimineren, wat ingaat tegen de regels die Twitter zelf heeft opgesteld. Het Twitteraccount van Donald Trump bevat voldoende discriminerende teksten die niet worden geblokkeerd. We roepen Twitter op dit account te beëindigen. Als hier geen vooruitgang in wordt geboekt, zal dit leiden tot een juridisch conflict met onze groep. We zijn geen activistische groep, maar streven ernaar om Twitter aan zijn eigen regels te houden en het onnodig discrimineren van miljoenen mensen geen platform te bieden, ook niet bij Twitter. Houd er rekening mee dat onze leden wereldwijd verspreid zijn. We hopen een dialoog aan te kunnen gaan met Twitter en dit aan de media te kunnen presenteren. Bedankt voor uw aandacht. Hoogachtend, CR Biseswar

After modifying my birthdate on Twitter, I accidentally triggered an account block because I originally registered when I was under 13. Following this, I received an email requesting proof of my age at the time of account creation. Unfortunately, the link to the parental consent form was not provided in the email, forcing me to search for it independently. Recently, upon attempting to log in to check for updates, I discovered that my account, @beacduke, had been deleted without prior notice.

Hello! I recently had my account suspended due to a tweet I posted 7 days ago. The tweet was a sarcastic joke that said "I'll kill ya." I understand Twitter's strict policies regarding harassment and threats, but this was meant as a sarcastic joke towards my best friend, @JoelConJ_. Unfortunately, he doesn't follow me because he is sensitive to explicit content. I rely on my account for work, commissions, and to manage my finances. The initial appeal didn't work, so I submitted another one in a more detailed manner. My username is @tentaclemaiden and my case number is Case# [redacted]. I would appreciate any help in resolving this issue as soon as possible. Thank you.

Subject: Concern about Harassment on Twitter To whom it may concern, My friends and I, loyal Arkansas Razorback fans, use Twitter to keep up with the program. Recently, we reported a user, WPS@kicksomerocks, for harassment. The situation escalated when he sent inappropriate direct messages to Anita, using offensive language and making her feel threatened. Despite Anita blocking him, he has persistently continued to follow and harass her, even going as far as mentioning attending events she will be present at. This has understandably caused great distress to Anita, who is now seeking ways to involve the authorities. If there is any assistance you can offer in resolving this matter and providing her with the necessary information to report this behavior to the police, it would be greatly appreciated. Anita can be reached at her handle, Anita@neetsark. Thank you for your attention to this serious issue. Warm regards, Patty Nelson

I am heartbroken. After updating my birthday to correct it, I fear my account may be canceled. This app holds immense sentimental value as I've used it for nearly half my life. Inside are messages from my role models, cherished ones no longer with us, and memories spanning 8 years. The thought of losing these deeply emotional connections is devastating. All I ask is for the chance to screenshot these messages for keepsake. These 8 years of memories and emotions are intertwined with this app. It pains me to face losing them over a simple birth year correction from ‘98 to ‘99. While I respect the need for rules and regulations, I implore with all my being for a way to revisit these messages. They are my lifeline to a departed friend. Please, I plead for access to these messages. Thank you for your consideration.

Hello, I am seeking assistance to help save someone's life. The individual in question is a 24-year-old female who works as a sex worker. Despite being a master's student, she lacks support in her personal life and is unable to confide in others about her circumstances. Her most recent tweet was posted 5 days ago, mentioning a visit to a stranger. Concerned individuals, including myself, fear for her safety as she seems to be in a vulnerable situation with no way to reach out. Unfortunately, involving local authorities is not an option due to the severe consequences sex work carries in this country. I implore you to contact her for assistance as she may be in danger. Her online identifier is miomio7172. Thank you for your help, Saye

I was suspended from Twitter last night, and I am unsure of the reason why. After appealing the suspension, I received an email stating that my account was found to be in violation of their Terms of Service for managing multiple accounts for abusive purposes, which I contest as I only have one account. I sent a second appeal, but received the same response. I have no intention of abusing anyone and do not understand why my account was flagged. I am upset and would like to resolve this. My Twitter account is relatively new, and being suspended so soon has left me feeling distressed. I am eager to speak with someone over the phone to rectify this situation. Any help would be greatly appreciated.

While attempting to update my Twitter cover photo, I noticed that my birth year was incorrect. After making the correction, my account was unexpectedly locked due to my age being under 13 when it was created. My older cousin actually set up my account when I was 11 without my knowledge, and now it's caused this issue. I tried to appeal the decision by providing my license, full name, and email, but received an email stating that my account was slated for deletion. The email mentioned the option to appeal further, but unfortunately, I am unable to access the page to contact Twitter regarding this matter.

I was reading an article on AOL and noticed that when I clicked on the user SiriuslyLuna@LindaEvansDavis, many of the headings were in Russian. I'm not sure if this is spam or something else. The registration date is February [redacted]. Also, when I clicked on Annabeth Amerine ‏ @WarmGingerTeaRedneck Riviera - Google It, I saw the same Russian headings. The registration date for this account is May [redacted]. There are 2,[redacted] photos or videos on this account. Perhaps it's just an account from another country.

To Whom It May Concern, I am an employee at the Bristol Public Library. On Wednesday, July 24th, we were locked out of our Twitter account due to issues with a computer update. However, every time I try to reset our password, a message indicating that it has already been reset keeps appearing. I have followed all the advice on your website, including using different computers, browsers, and clearing cookies. Despite sending multiple support tickets, the password reset link provided is still not working. Our library is vital to the community, serving many children who depend on us for meals. We urgently require access to our Twitter account (@BPLChildrens) to keep the community informed about library events. Any assistance you can offer would be greatly appreciated. Sincerely, The Staff of the Bristol Public Library.

Hello, my Twitter account was suspended due to alleged copyright infringement by IFPI. Despite trying to contact them without success, I opted to submit a counter-notice as I firmly believe in my innocence. After doing so, I was informed by Twitter that the counter-notice was sent to IFPI and Lumen, giving them 10 business days to respond. However, after the deadline passed, my account remains suspended. Despite reaching out to Twitter support and receiving only automated responses, I feel my case is not being taken seriously. I am kindly asking for assistance in getting my Twitter account reinstated. I have evidence of my efforts to resolve this issue and can provide it if necessary. I strongly believe my account was unfairly suspended and seek your help in resolving this matter. Thank you.