I was locked out of my account because i was ** not thirteen when i made the account, I...

GetHuman3077880's customer service issue with Twitter from June 2019

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The issue in GetHuman3077880's own words
I was locked out of my account because i was ** not thirteen when i made the account, I am now ** and changed my age to my correct year of birth which has locked my account. I've sent away a photo of my ID. However I have bought goods linked with my Twitter account ($** worth) but because I've been locked out I can't access the site anymore. I'm really stressed out that I'm going to lose my money and the item because I can't reply to them at all. Just any news at all about my account if they've processed it yet or even if i can get an estimation of how long it could take, It's to the point where they can even delete all my tweets I just really need my account back so i can deal with this money issue. It's stressing me out to the point of tears as i'm worrying so much as i can't afford to lose that $**. My account name is Rhiannitha and my date of birth is ********* please any help would be so greatly appreciated. Thank you.

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Twitter

Customer service issue
Reported by GetHuman3077880
Jun 12th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 48275 others
0 customers following this

Timeline

GetHuman3077880 started working on this issue
Jun 12th, 2019 11:27pm

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