Hi, I was on my twitter account tonight when I noticed that my birthdate is actually wr...

GetHuman-rigglind's customer service issue with Twitter from September 2018

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The issue in GetHuman-rigglind's own words
Hi, I was on my twitter account tonight when I noticed that my birthdate is actually wrong. I went to correct it and it ended up locking me out of my account because I was under ** when I made it, TEN YEARS ago. I am now ** years old and fully capable of running my own twitter account. At the time the account was created my mother monitored it for me. I have submitted the proper documentation to prove that and am wondering how long it will take for my account to be reinstated. I have seen others online complain that their account was never reinstated even after submitting the necessary materials several times, which is unacceptable. The process is also kind of sketchy. submitting personal information through an emailed link and not even getting a confirmation or anything back is very concerning.
Reinstate my account
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Twitter

Customer service issue
Reported by GetHuman-rigglind
Sep 14th, 2018 - 2 years ago
Fixed
Seen by 15 customers so far
Similar issue to 10944 others
0 customers following this
Items needed
Username
Email on Account
Phone Number
Password
Name of Account Holder

Timeline

GetHuman-rigglind started working on this issue
Sep 14th, 2018 5:00am
GetHuman-rigglind indicated the issue is not fixed yet.
Sep 15th, 2018 5:53pm
GetHuman-rigglind indicated the issue is not fixed yet.
Sep 15th, 2018 6:18pm
GetHuman-rigglind indicated the issue is not fixed yet.
Sep 15th, 2018 7:35pm
GetHuman-rigglind indicated the issue is not fixed yet.
Sep 16th, 2018 1:32am