CAN'T get past login verification

GetHuman-jeffasau's customer service issue with Twitter from August 2018

8 views
 | 
7116 similar
 | 
0 following
Help with my Twitter issue
GetHuman-jeffasau's next move: try calling Twitter again.
The best way to get your problem resolved is to tap the button below to start calling Twitter. We will check on you later to see if it's fixed or needs to be escalated.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-jeffasau's own words
LOG IN ... I have tried several times to log in to my account @jeffasaul. I have my password, but my account has two factor authentication attached to it. Had to reset my authenticator app so i don't have access to the codes. I also don't have a backup code or if i do, i don't know what it is. Twitter help online says I can get a temporary password, but the only way to do that is to be LOGGED IN.**Bottom line, I need one of the following to happen:*Disable two factor on my account, *Provide a new backup code or temporary password,*deactivate my account so I can create new one with the same email address.**I have contacted Twitter support no less than FOUR times to resolve this. Tried calling them, but they don't provide customer service over the phone.**Would like some direct contact, not just the robo email answering machine which doesn't solve my problem
All of the solutions require you to be LOGGED IN* which I can't do.
GetHuman-jeffasau did not yet indicate what Twitter should do to make this right.
Been a twitter member since **** or so.
contacted twitter several times with no response
I have an issue with Twitter too
How GetHuman-jeffasau fixed the problem
We are waiting for GetHuman-jeffasau to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Twitter customer problems.
How Do I Fix a Hacked Twitter Account?How Do I Recover My Twitter Account?How Do I Delete My Twitter Account?How Do I Appeal a Suspension from Twitter?What Do I Do If My Twitter Account Is Locked?
Do you have a customer issue as well?
We can help you get Twitter's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Twitter issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jeffasau fixes it.
This email address isn't valid

Twitter

Customer service issue
Reported by GetHuman-jeffasau
Aug 15th, 2018 - a yr ago
I have an issue with Twitter too
Fixed
Seen by 8 customers so far
Similar issue to 7116 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username
Email on Account
Phone Number
Password
Name of Account Holder
Timeline
GetHuman-jeffasau started working on this issue
Aug 15th, 2018 6:44pm
GetHuman-jeffasau shared this issue with others over email
Aug 15th, 2018 7:01pm
GetHuman-jeffasau indicated the issue is not fixed yet.
Aug 15th, 2018 7:01pm
GetHuman-jeffasau indicated the issue is not fixed yet.
Aug 15th, 2018 8:47pm
GetHuman-jeffasau indicated the issue is not fixed yet.
Aug 16th, 2018 8:13pm