My account was locked about * weeks ago when I had tried to correct the year of my birt...

GetHuman-jalenwa's customer service issue with Twitter from July 2018

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The issue in GetHuman-jalenwa's own words
My account was locked about * weeks ago when I had tried to correct the year of my birthday, when i previously set it I accidentally put the wrong year, someway, somehow. When I had change it I got a message that I had to be completely sure since you’re only allowed to change the birthday a few times and I accepted, only to be locked out of my account immediately after. I sent my passport through the form and had to wait for the weekend and a few days into the next week to actually get a response which didn’t even solve the problem and told me the document (passport) that I submitted was invalid which doesn’t make any sense at all even to this day. I submitted it again because there must have been a mistake and haven’t heard anything, and everytime I open Twitter my account is still locked. I want my account unlocked and I want it done quickly, I enjoy using Twitter on my current account and refuse to create a new one especially if I can keep my current one.

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Customer service issue
Reported by GetHuman-jalenwa
Jul 10th, 2018 - 5 years ago
Seen by 7 customers so far
Similar issue to 4083 others
0 customers following this
Items needed
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Name of Account Holder


GetHuman-jalenwa started working on this issue
Jul 10th, 2018 2:20am
GetHuman-jalenwa confirmed the issue is fixed. Hooray!
Jul 10th, 2018 2:21am

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