My account was locked about * weeks ago when I had tried to correct the year of my birt...

GetHuman-jalenwa's customer service issue with Twitter from July 2018

2 views | 4083 similar | 0 following
Help with my Twitter issue
GetHuman-jalenwa's next move: call Twitter.
The best way to get your problem resolved is to tap the button below to start calling Twitter. We will check on you later to see if it's fixed or needs to be escalated.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-jalenwa's own words
My account was locked about * weeks ago when I had tried to correct the year of my birthday, when i previously set it I accidentally put the wrong year, someway, somehow. When I had change it I got a message that I had to be completely sure since you’re only allowed to change the birthday a few times and I accepted, only to be locked out of my account immediately after. I sent my passport through the form and had to wait for the weekend and a few days into the next week to actually get a response which didn’t even solve the problem and told me the document (passport) that I submitted was invalid which doesn’t make any sense at all even to this day. I submitted it again because there must have been a mistake and haven’t heard anything, and everytime I open Twitter my account is still locked. I want my account unlocked and I want it done quickly, I enjoy using Twitter on my current account and refuse to create a new one especially if I can keep my current one.

GetHuman-jalenwa did not yet indicate what Twitter should do to make this right.

How GetHuman-jalenwa fixed the problem

We are waiting for GetHuman-jalenwa to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Twitter's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Twitter issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jalenwa fixes it.
This email address isn't valid

Twitter

Customer service issue
Reported by GetHuman-jalenwa
Jul 10th, 2018 - 4 years ago
Fixed
Seen by 2 customers so far
Similar issue to 4083 others
0 customers following this
Items needed
Username
Email on Account
Phone Number
Password
Name of Account Holder

Timeline

GetHuman-jalenwa started working on this issue
Jul 10th, 2018 2:20am
GetHuman-jalenwa confirmed the issue is fixed. Hooray!
Jul 10th, 2018 2:21am

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies