Hello,**My name is Jessica Smith. I have a twitter account @JLSmith*** that I have been...

GetHuman-jlsmithg's customer service issue with Twitter from July 2018

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The issue in GetHuman-jlsmithg's own words
Hello,**My name is Jessica Smith. I have a twitter account @JLSmith*** that I have been locked out of for over a year now for some reason. Every time I try to click on the link to reset my password it asks for me to submit my email that my twitter account is registered for (*****@***.com) so that they can send me the reset link. While I still have access to but do not use since it is from college. I check it and I never get a link email. I tried to submit a ticket and then responded to the email I got for the ticket which again gave me the same link to enter my email for reset link but never get email. It is an endless loop. Please help me change it so I can unlock my account, see what happened, and either reset my password or deactivate*delete my account as I do not want a hacked account posting as me.**Please help me rectify this.**Best,*Jessica Smith

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Twitter

Customer service issue
Reported by GetHuman-jlsmithg
Jul 6th, 2018 - 4 years ago
Fixed
Seen by 13 customers so far
Similar issue to 3903 others
0 customers following this
Items needed
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Email on Account
Phone Number
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Name of Account Holder

Timeline

GetHuman-jlsmithg started working on this issue
Jul 6th, 2018 5:08pm
GetHuman-jlsmithg indicated the issue is not fixed yet.
Jul 6th, 2018 7:04pm
GetHuman-jlsmithg indicated the issue is not fixed yet.
Jul 6th, 2018 7:04pm
GetHuman-jlsmithg indicated the issue is not fixed yet.
Jul 6th, 2018 7:05pm
GetHuman-jlsmithg indicated the issue is not fixed yet.
Jul 6th, 2018 7:05pm
GetHuman-jlsmithg indicated the issue is not fixed yet.
Jul 6th, 2018 7:05pm