When I tried to put my birthday into my twitter profile, I was locked out of my account...

GetHuman828352's customer service issue with Twitter from June 2018

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Help with my Twitter issue
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The issue in GetHuman828352's own words
When I tried to put my birthday into my twitter profile, I was locked out of my account My birthday is August *, ****, I am currently ** and turn seventeen in about a month. I am clearly over the age of **, howerver I do not have a government id which is needed to turn in the information to get my account unlocked. I cannot contact twitter support through direct messaging because I cannot access my account. I am over the age of ** and was when I made the account, but I do not have a passport or a drivers license to confirm.
You need a drivers license or passport in order for twitter to believe you aren’t ** which some ** year olds don’t.
I use twitter very often and would greatly appreciate if I could regain access to my account because I am clearly above the age of thirteen.
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Customer service issue
Reported by GetHuman828352
Jun 28th, 2018 - 5 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 3463 others
0 customers following this


GetHuman828352 started working on this issue
Jun 28th, 2018 4:33am

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