When I tried to put my birthday into my twitter profile, I was locked out of my account...

GetHuman828352's customer service issue with Twitter from June 2018

3463 similar
0 following
Help with my Twitter issue
First: share to improve GetHuman828352's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman828352's next move: call Twitter.
The best way to get your problem resolved is to tap the button below to start calling Twitter. We will check on you later to see if it's fixed or needs to be escalated.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman828352 may need:
Username, Email on Account, Phone Number, Password, and Name of Account Holder
The issue in GetHuman828352's own words
When I tried to put my birthday into my twitter profile, I was locked out of my account My birthday is August *, ****, I am currently ** and turn seventeen in about a month. I am clearly over the age of **, howerver I do not have a government id which is needed to turn in the information to get my account unlocked. I cannot contact twitter support through direct messaging because I cannot access my account. I am over the age of ** and was when I made the account, but I do not have a passport or a drivers license to confirm.
You need a drivers license or passport in order for twitter to believe you aren’t ** which some ** year olds don’t.
I use twitter very often and would greatly appreciate if I could regain access to my account because I am clearly above the age of thirteen.
I have an issue with Twitter too
How GetHuman828352 fixed the problem
We are waiting for GetHuman828352 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Twitter customer problems.
How Do I Fix a Hacked Twitter Account?How Do I Recover My Twitter Account?How Do I Delete My Twitter Account?How Do I Appeal a Suspension from Twitter?What Do I Do If My Twitter Account Is Locked?
Do you have a customer issue as well?
We can help you get Twitter's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Twitter issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman828352 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman828352
Jun 28th, 2018 - a yr ago
I have an issue with Twitter too
Not resolved
Seen by 11 customers so far
Similar issue to 3463 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman828352 started working on this issue
Jun 28th, 2018 4:33am