I changed the birth date of one of our business accounts, @The*HRX. I was immediately l...

GetHuman756828's customer service issue with Twitter from June 2018

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The issue in GetHuman756828's own words
I changed the birth date of one of our business accounts, @The*HRX. I was immediately locked out and am unable to get back into it. I have provided you with a copy of my driver's license, but I believe the name was someone else's who is no longer with the company (Maritz Motivation Solutions). We also use the handle @CultureNxt. We originally wanted the handle @thehrx, but it seems to be used by an inactive account. My manager needs me to gain access to our account @The*HRX this week as we have a VERY important conference. I really need help either unlocking it or perhaps allowing us to utilize @thehrx (which isn't being used). The username is @The*HRX and the password is thehrx!. We have only been using it a short time, so could the other twitter account be opened up to us @thehrx or could we please regain access to @The*HRX. It is very, very important. We are a Fortune *** company and need help as soon as possible, this week. Please contact me at *-***-***-**** or *****@***.com. Thank you.
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Twitter

Customer service issue
Reported by GetHuman756828
Jun 6th, 2018 - a yr ago
I have an issue with Twitter too
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Seen by 5 customers so far
Similar issue to 534 others
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Items needed
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Email on Account
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Timeline
GetHuman756828 started working on this issue
Jun 6th, 2018 5:38pm
GetHuman756828 indicated the issue is not fixed yet.
Jun 6th, 2018 6:52pm
GetHuman756828 indicated the issue is not fixed yet.
Jun 6th, 2018 6:52pm