Hello, **My Twitter account is @*monsterstyles. Because of the new Twitter policies, I...

GetHuman-yokafann's customer service issue with Twitter from May 2018

74 views
 | 
233 similar
 | 
3 following
Help with my Twitter issue
GetHuman-yokafann's next move: call Twitter.
The best way to get your problem resolved is to tap the button below to start calling Twitter. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-yokafann's own words
Hello, **My Twitter account is @*monsterstyles. Because of the new Twitter policies, I had to provide parental consent to prove that my mom legally allows me to have a Twitter account, which I did. I sent a picture of my ID, of hers, and a picture of the householder register as we don’t have the same last name and as I’m French. I respected the submitted procedure and showed them parental consent. However they sent me an email saying that I wasn’t meeting the age restriction and that I wasn’t old enough to have a Twitter account, thus it will be deleted permanently. I don’t understand since I’m ** years old, turning ** in four months, ** of course being the legal age here in France.**I really need help to recover my account, I’ve been using it since **** and I really don’t understand why they’d delete it as I’m respecting their policies and thus the law.***Please help me asap.**Thank you so much for your time and help,*******
GetHuman-yokafann did not yet indicate what Twitter should do to make this right.
I have an issue with Twitter too
How GetHuman-yokafann fixed the problem
We are waiting for GetHuman-yokafann to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Twitter's attention and get better help faster. Tap below to get started.
Having Twitter issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Twitter email you?
This email address isn't valid
Follow this issue
See how GetHuman-yokafann fixes it.
This email address isn't valid

Twitter

Customer service issue
Reported by GetHuman-yokafann
May 30th, 2018 - 10 mons ago
I have an issue with Twitter too
Not resolved
Seen by 74 customers so far
Similar issue to 233 others
3 customers following this
Follow this issue to see how it gets fixed
Items needed
Username
Email on Account
Phone Number
Password
Name of Account Holder
Timeline
GetHuman-yokafann started working on this issue
May 30th, 2018 5:28am
GetHuman-yokafann shared this issue with your circles on Google+
May 30th, 2018 1:53pm