Hello, **My Twitter account is @*monsterstyles. Because of the new Twitter policies, I had to provide parental consent to prove that my mom legally allows me to have a Twitter account, which I did. I sent a picture of my ID, of hers, and a picture of the householder register as we don’t have the same last name and as I’m French. I respected the submitted procedure and showed them parental consent. However they sent me an email saying that I wasn’t meeting the age restriction and that I wasn’t old enough to have a Twitter account, thus it will be deleted permanently. I don’t understand since I’m ** years old, turning ** in four months, ** of course being the legal age here in France.**I really need help to recover my account, I’ve been using it since **** and I really don’t understand why they’d delete it as I’m respecting their policies and thus the law.***Please help me asap.**Thank you so much for your time and help,*******
GetHuman-yokafann did not yet indicate what Twitter should do to make this right.
I have an issue with Twitter too
How GetHuman-yokafann fixed the problem
We are waiting for GetHuman-yokafann to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.