Why Twitch support does not respond to e-mails?!**My account got banned (again!) due to...

GetHuman4301646's Suspended Account issue with Twitch from January 2020

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The issue in GetHuman4301646's own words
Why Twitch support does not respond to e-mails?!**My account got banned (again!) due to alleged hateful slurs, because you are trying allegedly to protect the viewers. But you do not protect the streamers at all! My stream is constantly streamsniped and abused by people with fake profiles, that keep doing the same thing day after day. No matter how many time myself or other viewers report them, they are not suffering any consequences - they are using fake names, generate over ** accounts on Twitch from same IP address just for the purpose of trolling and spamming, racial nicknames related to Jewish people, black people and in general behaving obnoxious, while at the same time they are harassing not only me, but other streamers too in competitive multiplayer games, while you did nothing to protect them from such behavior. And I get banned when I eventually get upset and for a second I forget that I am live?! This has been lasting for months now, of course I will get upset because Twitch staff did nothing to protect my rights as a streamer! You did hear me saying a hateful slur, but you did not see what was going on in the video and what caused it. Take a look at the video again, then check a chatlog, for a banned person ***inspirion, then look the nickname in the game and things will become crystal clear for you. **I spent a lot of time and effort building my channel and I would like to have my account back please, therefore I am appealing for ban removal and a little bit of help from your moderation staff, to start paying attention to reports that myself and my viewers are submitting.**Case ID: ******** **Thank you!

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Twitch

Suspended Account issue
Reported by GetHuman4301646
Jan 28th, 2020 - a year ago
Not resolved
Seen by 11 customers so far
Similar issue to 979 others
0 customers following this
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Timeline

GetHuman4301646 started working on this issue
Jan 28th, 2020 2:34pm
GetHuman4301646 indicated the issue is not fixed yet.
Jan 29th, 2020 12:43am
GetHuman4301646 indicated the issue is not fixed yet.
Feb 1st, 2020 3:26pm
GetHuman4301646 indicated the issue is not fixed yet.
Feb 1st, 2020 3:27pm
GetHuman4301646 indicated the issue is not fixed yet.
Feb 1st, 2020 3:27pm

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