I can't log into my account anymore because of a changed phone number and I didn't remo...

GetHuman-vahsen's customer service issue with Twitch from December 2018

215 views | 1330 similar | 0 following
Help with my Twitch issue
First: share to improve GetHuman-vahsen's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Twitch help.
Before contacting them, items GetHuman-vahsen may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-vahsen's own words
I can't log into my account anymore because of a changed phone number and I didn't remove my two way authentication feature before my phone got shut off. I did not have authy app installed as my two way authentication because it wasn't an option when I first started to stream and just got my codes via direct text message. Could you please remove the two way authentication from my privacy and security so I can go and set up the two way authentication with authy , I can't log onto twitch.tv to change any settings ,streamlabs, or nightbot. My channel link is https:**www.twitch.tv*rastad*ggg, i was sent one reply so far and it was to reset my password which in no way helps the situation at all.

GetHuman-vahsen did not yet indicate what Twitch should do to make this right.

How GetHuman-vahsen fixed the problem

We are waiting for GetHuman-vahsen to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Twitch customer problems.
How Do I Recover My Twitch Account?How Do I Fix Streaming or Download Issues with Twitch?
Do you have a customer issue as well?
We can help you get Twitch's attention and get better help faster. Tap below to get started.
Having Twitch issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-vahsen fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-vahsen
Dec 30th, 2018 - 4 years ago
Not resolved
Seen by 215 customers so far
Similar issue to 1330 others
0 customers following this


GetHuman-vahsen started working on this issue
Dec 30th, 2018 6:26am

Moving? Compare and Schedule Free.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians