I attempted to book a car to rent tomorrow to tour around Los Angeles, and I got an ema...

GetHuman-jakejoin's customer service issue with Turo from December 2018

8 views
 | 
219 similar
 | 
0 following
Help with my Turo issue
First: share to improve GetHuman-jakejoin's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jakejoin's next move: call Turo.
The best way to get your problem resolved is to tap the button below to start calling Turo. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-jakejoin may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-jakejoin's own words
I attempted to book a car to rent tomorrow to tour around Los Angeles, and I got an email saying I couldn't rent the car because of some kind of insurance score. I have no idea why I wouldn't be eligible. I've held car insurance since mid ****, and I've never been involved in a car accident. The only accidents that could be seen are the two times my neighbors hit my car on the street. So I am at a loss for why I would be ineligible
GetHuman-jakejoin did not yet indicate what Turo should do to make this right.
I have an issue with Turo too
How GetHuman-jakejoin fixed the problem
We are waiting for GetHuman-jakejoin to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Turo's attention and get better help faster. Tap below to get started.
Having Turo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jakejoin fixes it.
This email address isn't valid

Turo

Customer service issue
Reported by GetHuman-jakejoin
Dec 7th, 2018 - 6 mons ago
I have an issue with Turo too
Not resolved
Seen by 8 customers so far
Similar issue to 219 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jakejoin started working on this issue
Dec 7th, 2018 2:11am