Turo Customer Service

Contact Turo & solve common issues

Use Turo's Phone Number

Turo's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Turo. Below you will also find the phone and non-phone-based contact information we've gathered.

Turo: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Turo.
There's more!
Click below to show 2 more questions, answers, and complete guides to common Turo customer support problems.

Contacting Turo customer support

Below you can compare and contrast the 6 ways to contact Turo by looking at which ones are the fastest and which ones other customers recommend the most for solving Turo customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Turo across the following channels: Phone, Email.

Phone number / contactWaitVotes
415-965-4525
Customer Service
3 mins20
888-391-0460
Canadian Customer Service
4 mins40
49 0 30-568-37898
German Customer Service
4 mins44
+44-808-164-1454
UK Customer Service
2 mins44
+44-808-189-4113
International Customer Service
2 mins49
https://support.turo.com/hc/en-us/articles/360001558908-Contact-Turo
Customer Service
< 3 hrs50

Recent reasons customers contacted Turo:

I have been calling Turo for about a week, trying to reach a live representative. They...
adding driver to my current reservation
Om trying to sign up for Turo but I put in wrong email address by accident. Now Turo wo...
I have tried x * to register as a Turo guest, but I am unable to complete the process a...
I am a renter and my Turo rental car got broken into. I was parked infront of Xiao Long...
Car has not registered or insured and got traffic ticket
I paid twice for the same car and day I wanted to switch the time and date
I need to submit w*. I need your fax number
Still haven’t received refund for over a month.
I am trying to book a car and am not sure if I have reserved it
I am currently renting an electric car in Kailua Kona Hawaii to the **st. The car will...
Hi,**I am a new host and I need to deliver my car to the San Diego airport tomorrow. M...
Turo took money from pre paid American Express card. Then said was wrong kind of card...
Turo says I have to contact the host concerning additional driver but they don't say wh...
My reservation was cancelled yesterday for a pickup date of today

Help me with my issue

Does GetHuman work with Turo?

GetHuman does not work with Turo's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Turo at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Turo's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Turo at a Glance

Turo has no chat option
Turo has 1 customer email
Turo has no help forum
Turo has no twitter handle
Turo has no facebook page
Contact information overview

Answered on this page:

What are the requirements for renting a car on Turo?
Solutions to common issues

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