I have booked airfare through Turkish Airlines from Memphis to Rome May **-** through E...

GetHuman-dyermarl's customer service issue with Turkish Airlines from May 2019

Help with my Turkish Airlines issue
Before contacting them, items GetHuman-dyermarl may need:
Flight Number, Ticket Number, Email on Reservation, Phone Number on Reservation, Name of Passenger(s), Home Address, and Date of Birth
The issue in GetHuman-dyermarl's own words
I have booked airfare through Turkish Airlines from Memphis to Rome May **-** through Expedia. my itinerary * is *************. I have tried to call customer service at Turkish airlines but the call terminates. **My question is I was arrested for DUI in ******. My flight from Memphis has a connection in Toronto with * hr wait for next flight. I have since learned Canada does not allow people who have past DUI into the country without them being deemed redemptive. I am sure I do not have time for this. Will I be allowed to make this connection flight from Toronto or do I need to look at other options. My husband and I are joining a tour group in Rome on May **
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Turkish Airlines

Customer service issue
Reported by GetHuman-dyermarl
May 8th, 2019 - a mon ago
I have an issue with Turkish Airlines too
Not resolved
Seen by 5 customers so far
Similar issue to 2678 others
0 customers following this
Timeline
GetHuman-dyermarl started working on this issue
May 8th 2:32pm
GetHuman-dyermarl shared this issue with friends on Facebook
May 8th 2:33pm
GetHuman-dyermarl indicated the issue is not fixed yet.
May 8th 7:10pm
GetHuman-dyermarl indicated the issue is not fixed yet.
May 8th 7:12pm