I made a terrible mistake while booking my tickets. I have bought last week tickets Rig...
GetHuman-ilipnit's Cancel or change flight issue with Turkish Airlines from March 2019
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Top Tip from another customer
Canceling or changing a Flight without insurance usually results in a fee of around $200 to change the flight. If you have insurance be sure your insurance covers the reason you need to cancel or change your flight.
The issue in GetHuman-ilipnit's own words
I made a terrible mistake while booking my tickets. I have bought last week tickets Riga-Istanbul-Tbilisi and back. I wanted to book **.**-**.**, but I occasionally wrote **.**-**.**. I bought * tickets like that. PLEASE help me to re-book our way back on JUNE,***Flight TK***, TK**** ***** is wrong :(((*According your rules I have lost my tickets and have to buy new ones. I kindly ask you to help me to re-book it on ***** without paying full price again. *I already got refuse from Customer service and I already wrote them back:*Dear customer service,* as the aircraft holder company and executive flight operator, you should be able just to change booking from one flight to another. Does it cost you huge money? NO.*Third party - the agent- indeed is unable to do anything with this. This is only under your supervision. that's why I write to you.*Are you the robots, artificial intellect program, just blind following instructions, with no sign of empathy and REAL CUSTOMER CARE?**I explained you that we haven't changed our mind to fly, we don't want to change passenger name, whatever. I just occasionally mixed ONE NUMBER in my reservation - **.** to **.**.* **As I said to your customer care representative on twitter, I have paid this spring ** tickets (thirty six), Riga-Tbilisi for five and Riga-Singapore for four.We could have used LOT or Airbaltic, but we have chosen you because of your massive marketing activities (can imagine what it costs you). I suppose I brought you enough profit, to dare to ask you for this little adjustment that doesn't cost you anything but slight instruction bypass as an exceptional case.**Sincerely,
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