Before contacting them, items GetHuman2461405 may need:
Flight Number, Ticket Number, Email on Reservation, Phone Number on Reservation, Name of Passenger(s), Home Address, and Date of Birth
Top Tip from another customer
If you are already at the airport when your flight is delayed, it's recommended that you go directly to a Delta customer service desk before calling. If a delay is announced before you arrive at the airport, it's a better option to call at that point.
The issue in GetHuman2461405's own words
My son and his wife flew from Luxor to Cairo this morning, the Turkish airlines flight from Cairo to Istanbul was late.*Turkish airlines must have known about the delay but would not wait.*Now my son and his wife are in Istanbul airport with no money to pay for a visa,hotel,food or drinks.*They have been told that the next flight to Manchester is tomorrow morning but to go to an hotel they would have to buy a visa each, also pay for two taxi journeys and food and drink.*Also they do not know where their luggage is.*Can you help please?*Marilyn Hulme*marilyn.H*****@***.com
GetHuman2461405 did not yet indicate what Turkish Airlines should do to make this right.
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